Do you want to know what type of visa to apply for?
See: Visa Finder
For all visa and citizenship enquiries and enquiries related to lodging visa applications and visa requirements please contact the VFS Global helpline on:
- India and calling internationally: +91-22-67866006
- Nepal: 1800 0910117 (Toll-free for national callers)
- Bhutan: +975 2 338282
- Bangladesh: +88 09606 777 999 / +88 09666911381 (Sunday to Thursday: 08:30am to 04:30pm)
The Australian Immigration Section in New Delhi has an arrangement with VFS Global to receive visa applications at the Australian Visa Application Centre (AVAC). For more details, please see the VFS Global websites:
- For India: http://www.vfsglobal.com/Australia/India/
- For Nepal: http://www.vfsglobal.com/Australia/Nepal/
- For Bhutan: http://www.vfsglobal.com/Australia/Bhutan/
- For Bangladesh: http://www.vfsglobal.com/australia/bangladesh/
Useful email addresses:
For general visa and citizenship enquiries: firstname.lastname@example.org
For specific queries related to citizenship, email: email@example.com
For queries related to refugee and humanitarian visas, email: India.RefHumVisas@dfat.gov.au
For queries related to eVisa student applications being processed in Australia: Adelaide.Student.Centre@border.gov.au
For queries related to ImmiAccount and online lodgement issues: http://www.border.gov.au/Trav/Visa/Immi/immiaccount-technical-support-form
For queries related to eLodged Resident Return visas: firstname.lastname@example.org
If you have information regarding suspected immigration fraud, please contact the Visa Office in New Delhi or email to us at: email@example.com
Please note that we are unable to accept emails with a total file size larger than 10mb. Under current arrangements, no notification will be generated for emails exceeding 10mb which are not successfully received. If you need to send large emails, please consider sending these as several, smaller documents, and another email informing the relevant area that the emails have been sent.
The Department of Immigration and Border Protection is bound by the Privacy Act 1988 not to disclose any information related to applications to any person other than the applicant, authorised persons or authorised agents. If you are not one of the above mentioned people, we are prohibited from releasing specific information about the application to you. If you wish to be an authorised person, please complete form 956.